How the Symptom Checker works
Each assessment follows a structured process, combining your observations with our research database and careful human review to give you a clear, useful result.
Choose a category
Select the area that best matches what you've noticed. From behavioural changes to skin issues, respiratory concerns to dental problems, we cover twelve distinct categories.
Safety screening first
Every survey begins with a critical safety question. If your answers indicate an emergency, the survey will stop immediately and direct you to contact your vet straight away. Your cat's safety always comes first.
Answer tailored questions
The questionnaire adapts based on the category and your responses. You can also upload photos or videos to give us a clearer picture of what you're seeing.
We analyse the information
Your answers are assessed using our internal research database, AI-assisted analysis, and human oversight. We cross-reference clinical literature and established veterinary science to identify potential causes.
Receive your results
You'll get a potential diagnosis with a clear explanation and recommended next steps. Everything is saved in the app and can be shared directly with your vet in one tap.
